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Troubleshooting
Troubleshooting
Common FileDigest job issues and what to check first.
Unsupported file
Use PDF, DOCX, TXT, Markdown, HTML, HTM, or ZIP bundles. Files inside a ZIP must also use supported extensions.
Job too large
Reduce the number of files, split the ZIP bundle, or upgrade if your packet exceeds your plan's file, size, or token limits.
OCR needed
Image-heavy scans may produce poor text until OCR is enabled on a paid plan.
Partial output
A partial job can still produce a useful digest. Check the file tab for failed files and warnings before deciding whether to re-run the packet.
Download unavailable
Downloads require the signed-in owner of the job. If artifacts expired under your plan's retention window, create a new job.